SewaX

Language: English

1. Data Controller

SewaX (the "Platform") is the data controller responsible for processing personal data collected through the platform and associated services.

2.1 Account Data: name, email, phone number, profile information, role (Customer/Performer).

2.2 Task Data: task descriptions, locations, images, videos, reports, chat logs with AI Agent.

2.3 Payment Data: transaction records, payment method identifiers (processed by third-party payment providers).

2.4 Technical Data: IP address, device information, browser type, usage analytics, location data (when shared).

3.1 To provide, operate, and improve Platform services.

3.2 To match Customers with Performers and process Tasks.

3.3 To process payments and manage escrow funds.

3.4 To ensure compliance with legal obligations and Platform rules.

3.5 To communicate with you about your account and Tasks.

4.1 We share necessary data between Customers and Performers to fulfill Tasks.

4.2 We share data with payment processors, cloud service providers, and analytics tools.

4.3 We may disclose data when required by law, regulation, or legal process.

5.1 Your data may be transferred to and processed in jurisdictions outside your country of residence.

5.2 We implement appropriate safeguards for international data transfers in accordance with applicable law.

6.1 We retain personal data for as long as necessary to provide services and comply with legal obligations.

6.2 You may request deletion of your account data, subject to legal retention requirements.

7.1 Access, correct, or delete your personal data.

7.2 Object to or restrict processing of your data.

7.3 Data portability where technically feasible.

7.4 Withdraw consent at any time (where processing is based on consent).

8.1 We implement industry-standard security measures to protect your data.

8.2 No system is completely secure; we cannot guarantee absolute security of your data.

For privacy-related inquiries, contact us through the Platform or at the address listed on our website.